Your rights
- Access: ask for a summary of the personal data we hold about you, the processing we do and who we have shared it with
- Correction and completion: ask us to fix inaccurate or incomplete data
- Erasure: ask us to erase data that is no longer needed for the purpose you gave it
- Withdrawal of consent: stop us using your data for a purpose you agreed to
- Grievance redressal: complain to us about how we handle your data
- Nomination: name another person to exercise these rights if you die or become unable to act
How to make a request
Email info@ebintech.in with the subject "Data request", or call us from the Contact page, or write to the address below. Tell us your name, the phone number or email you gave us and what you want us to do.
To protect your data, we confirm it is you before we act, for example by calling back on the number you gave us or replying from the same email address.
How quickly we respond
We acknowledge your request within 3 working days and aim to complete it within 30 days. We will never take longer than the period allowed by the DPDP Rules. If we cannot do what you ask, for example because the law requires us to keep a record, we tell you why.
Grievance Officer
Grievance Officer, Ebin Tech, Plot No. 50, NCL North Avenue, Satyam Enclave, Kompally, Hyderabad, Telangana 500014. Email: info@ebintech.in. Phone: use the Call button on our Contact page. Working hours: Monday to Saturday, 9:00 am to 6:00 pm.
Complaint to the Data Protection Board of India
If you used our grievance process and are not satisfied, or we did not respond in time, you may complain to the Data Protection Board of India. The Board generally expects you to use our process first.
Your duties as a Data Principal
The DPDP Act also expects you to follow the law, not impersonate another person, not hide material information, not make false or frivolous complaints and give only correct information when you ask us to correct your data.
Related documents
Read our Privacy Policy, Consent Notice and Cookie Policy.